Shakirah Johnson
QA Analyst | Healthcare & Pharmaceutical Data Specialist
About Me
Bringing over a decade of experience in the medical industry, with a strong foundation in pharmacy operations, data analysis, and quality assurance.Experience
- Project/QA AnalystNorstella / MMIT (Managed Markets Insight & Technology)June 2023 - Present
- Patient Reimbursement Database Analyst (PRDB)Norstella / MMITApril 2021 - June 2023
- Verification AnalystNorstella / MMITJanuary 2018 - April 2021
Education
- Mercer County Community College
West Windsor NJ, 08550
Certifications
- Board of Pharmacy Certificate
Pharmacy Technician, 2006
Skills
- Proficiency with QA Tools
- Microsoft Excel (Advanced)
- Verified code mappings for provider and patient data
- Chrome DevTools
- Performed cross-browser QA on responsive templates displaying pharmacy claims
- Reviewed and validated conditional logic across patient-facing UI components
- Documented and tracked QA findings in Jira to support efficient dev handoffs
Tools & Software
-
Microsoft
Office Suite -
Jira,
Confluence - Figma
-
Chrome
DevTools